Collections Procedures

• Our collections department will generate standard 1^st letter series/ notice in accordance with the Fair Debt Collection Act, P.L. 95-109. This notice advises the debtor of their rights to validate the debt. The collection process will continue through the 7^th letter series to collect within 1 year (120/240/360)  

• Telephone collection efforts begin as our collection letters continue. We updated the account every time we make any calls.  

• Accounts that have mail returned will be automatically skip traced through our national TRACE system.  

• All collection accounts can be placed on the nationwide credit reporting system depending on your policy on this issue.  

• The credit bureau file is accessible through our on-line system. The collector uses this information in skip tracing, determining debtors and their ability to pay.  

• We have online payment available for convenience   

• We have an attorney for filing suites on behalf of our clients. The fees for this service various and can be addressed on an as needed basis.  

• Monthly reports will be provided.  

The ES 2000 Group staff is comprised of professional billing collectors with many years of experience in medical collections and a strong working knowledge of the complete process. We believe in continuous training on successful methods and strategies.  

We look forward to serving you and your facility or practice.

Thanks for your support, please visit us soon!